Securus has worked wonders helping us call our family when they are in jail. I know it is possible have a simple conversation with family using their system, and I am pleased to call my mom every week using their video cameras and app. The app is on my phone, and I have the app on a tablet I use at work. This article explains how I am using Securus every day to better my life with my mom in jail.
#1: The Calls Look Great
The calls we place with Securus look great, and they are helping us connect on a new level. Mom is in therapy, and I can tell that it is making a difference. The calls we have come with a clear picture, and I see everything on the other side through the call. We speak over a normal phone line, and the call is very clear. We have productive conversations when I call, and I feel as though we are making progress in our relationship.
#2: Securus Helps Us When We Need It
I have called Securus for help before, and they have helped me do things on my account that I did not understand. I wanted to learn how to check the logs for my calls, and I needed to know if I could call another family member with the same account. Their staff helped me when I had no idea what I was doing, and I feel much better about the calls I make because I know their associates will help me.
Securus has been the best choice for my family during this difficult time. We are learning how to communicate for the first time, and it feels nice to know we have a simple way to chat with my mom from afar.